Resort Wayfinding That Guides Guests Across Your Whole Property
Turn your existing resort map into an interactive guide. Guests find rooms, restaurants, pools, trails and activities on their phone, and your team spends less time giving directions.
- Setup can take under 30 minutes
- Browse on web, navigate in app
- Works offline
- No GIS skills needed
Large Resorts Are Hard to Navigate
A paper map rarely matches what guests see on the ground. When they can't find their way, they ask your staff, arrive late or miss what you offer.
Lost on arrival
Layouts are confusing, signs don't match the map, and a short walk becomes a call to the front desk.
Too far to guess
Guests don't know whether to walk, wait for a shuttle or call a cart, and paid activities start without them.
Out of date
Guests can't tell what's open now, what's included or where the nearest option is.
Everything Guests Need on One Resort Map
- Find their way without askingSearch for a room, restaurant or pool and follow directions on your own map.
- Discover what's nearbySee events, activities and places to go close to where they are.
- Explore the outdoors safelyFollow labelled trails, viewpoints and points of interest, even with no signal.
- Stay up to dateCheck today's schedule, from morning yoga to evening events, and see changes as they happen.
- Report a problemTell your team about an issue from the app, and it goes to the right people.
More Than a Map for Your Resort Team
Increase activity revenue
Put spa treatments, golf and other paid experiences in front of guests when they're close by.
See how guests use the property
Use the analytics dashboard to learn where guests go and what they look for.
Keep track of resort assets
Plan, track and maintain assets across the property.
Run daily operations with Steward
Guest reports reach the right team, staff log issues before guests notice, and activities run from the field.
Respond faster
Send closures and safety alerts instantly, and help outdoor teams find guests in remote areas.
See the whole property
Give leadership a clear view of what's happening, and help staff get around too.
One Map for Every Part of Your Resort
Indoor and outdoor areas sit on the same map, so guests don't need to switch between guides.
- Lobbies
- Villas and cottages
- Restaurants and bars
- Pools and beaches
- Spas
- Golf courses
- Trails
- Event spaces
How to Create Your Resort Map App
Upload your map
Use the resort map you already have, as a PNG, JPG, PDF or GeoTIFF.
Review the AI draft
AI detects trails, paths and points of interest. Your team edits the draft, with no GIS skills needed.
Publish to guests
Publish to iOS and Android, then share it through a QR code, link or website embed.
Explore Live Resort Maps
Open a resort map already on OuterMap and explore it the way guests do.
Common questions from resort teams
Resort wayfinding helps guests find their way around a property. A resort wayfinding app shows rooms, restaurants, pools, activities and trails on an interactive map with directions.
Yes. Upload your map as a PNG, JPG, PDF or GeoTIFF. OuterMap aligns it to GPS and AI creates a draft for your team to review.
Guests open it through a QR code, a link or an embed on your website. The OuterMap app is available on iOS and Android.
No. Guests use the app for free.
Yes. Guests can download the map before they explore, which helps in areas with weak signal.
Yes. Enterprise plans include full white-labeling, including your logo and brand colors.
Yes. Your team can update the map and send closure and safety alerts, so guests see the latest information.
Yes. You can highlight paid experiences such as spa treatments and golf on the map.